Rental property repairs will be required at some point in the investment process, even if your home is in great condition. Today, we’re talking a little bit about our maintenance process and how we provide rental property maintenance services.
Oakland Property Management: Maintenance Peace of Mind
One of the main reasons property owners hire a professional manager is so they don’t have to deal with annoying maintenance requests, especially at odd times of the night or over holiday weekends. You don’t want to respond to leaking water heaters, and you don’t want to track down vendors who are willing to make emergency repairs. We have a very robust maintenance system in place for tenants and owners. It protects your investment, and lets your tenants know that we take their needs seriously.
Maintenance Process and Responsiveness
Tenants can submit a maintenance request in two different ways. They can call us or they can submit a request online, via our online portal. Owners can be assured that we are handling everything quickly and efficiently. When the work is completed, we send the owners a detailed statement of the maintenance request, the nature of the problem, and an accounting of the money that was spent on it. Our owners know that their money is being spent judiciously, and not wastefully. We make sure repairs are done quickly and affordably.
This is our process for handling maintenance at your rental property, and you should expect something similar from any property management company you happen to work with.