Raj Mahal
Real Estate Agent

Main Line: (555) 555-5555 x 201
Direct Line: (555) 555-5555
Email: email@domain.com
License #000000

Kausil Singh
General Contractor

Main Line: (555) 555-5555 x 201
Direct Line: (555) 555-5555
Email: email@domain.com
License #934463

Ihab ‘Mo’ Elsharif
Handyman

Main Line: (555) 555-5555 x 201
Direct Line: (555) 555-5555
Email: email@domain.com
CA DRE License #00000000

Fidel Valdivia
Maintenance Supervisor

Main Line: (555) 555-5555 x 201
Direct Line: (555) 555-5555
Email: email@domain.com
CA DRE License #00000000

Michael Langella
Field Supervisor

Main Line: (555) 555-5555 x 201
Direct Line: (555) 555-5555
Email: email@domain.com
CA DRE License #00000000

USMAN “MANNY” AMJAD
Executive Vice President

I have been in property management for 5 years. I have a degree in History from UC Santa Barbara. In my spare time I enjoy traveling, going to Oakland A’s games and trying new cuisines. I enjoy helping our owners get the possible to tenants to get the most our of their investment properties.

Secure & convenient ways to pay rent:

E-Check: link your bank checking or savings account and pay rent directly at no charge – a perfect alternative to paper checks. Set up automatic payment and never worry about missing a rent payment again!

Electronic Cash Payments: no more cash or money orders. Pay rent in cash at the most convenient 7-Eleven and ACE Cash Express locations near you. Avoid going to the office during business hours or worrying about leaving a money order in the after hours dropbox.

Credit Card: pay rent using your credit card for a small online payment fee.

Once you’ve signed up for online payments, you can:

• View online 24 hours, 7 days a week
• Pay from anywhere with internet access
• Setup automatic payments
• Sign up for automatic reminder emails
• Review your payment history

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.

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OWNER FAQs

Pet Application

Each of our properties has its own unique Pet Policy, which is specified in the advertisement.  Before you schedule a showing or submit a rental application, review the property’s pet policy to ensure your pets comply.

Applicants with pets or service/companion/assistive animals are required to submit a pet application through a third-party pet screening service. There is a fee for the service (fee is waived for service/companion/assistive animals). The application is available here.

If a pet is allowed, the security deposit amount will increase by $500/pet and Tenant will pay a Pet Administration Fee (“Pet Fee”) of thirty dollars ($30.00) per month for the first pet and twenty dollars ($20.00) per month for any additional pets.

Even if a property allows dogs, the following dog breeds are never allowed: Akita, Alaskan Malamute, Boxer, Bull Mastiff, Canary Dog, Chow Chow, Doberman Pinscher, German Shepherd, Husky, Pit Bull, Rottweiler, and Wolf Hybrid. Applicants with these dog breeds as pets should not apply.

Fill out the form below to download this free eBook:

MAINTENANCE REQUESTS

Please read all the information before submitting a maintenance request via the form at the bottom.

At Alliance Property Management, your maintenance request is important to us and we would like to see it taken care of as quickly as possible. We have created this electronic maintenance request to facilitate the reporting of NON-EMERGENCY maintenance to our office, even after-hours.

Please be sure to read all of the information on this page before submitting your request and fill out the form completely. The more information we have about you and your maintenance problem, the more efficiently we will be able to address the issue.

If you have an emergency during regular business hours please contact our office at 707-524-8380. After-hours emergencies may be reported by calling 707-328-6020.

PROCEDURES FOR REQUESTING MAINTENANCE:

1.) BEFORE SUBMITTING YOUR REQUEST, check to see if there is something that could be causing what APPEARS to be a repair problem. Examples of this specifically are listed on the following page. Be sure to read these examples carefully.

2.) DETERMINE IF IT IS AN EMERGENCY OR A NON-EMERGENCY ITEM.

3.) EMERGENCIES

• Fire, flood and/or uncontrollable water, electrical problem, smell of gas, etc.

• Emergencies causing immediate danger such as fire call 911

• Emergencies involving IMMEDIATE electrical danger, call the utility service.

• Emergencies such as backed up plumbing, flooding, call the Alliance Property Management emergency number (707) 328-6020, and listen for emergency instructions and if necessary, call 911.

• Loss of heat or air conditioning is not an emergency – Alliance Property Management recognizes this is a priority item and will make it a priority with the vendors to have the heat working as soon as is possible.

• An emergency is not air-conditioning, non-working dishwasher, sprinklers, etc.

IF IT IS A NON-EMERGENCY, PLEASE DO THE FOLLOWING:

Please call (707) 524-8380 or submit a maintenance request here. Be sure to leave a complete message with RETURN telephone numbers. Be sure to follow up during daytime hours in the event the voice mail system fails or you fail to record your message. Or Call (707) 524-8380 and inform the party answering the phone maintenance is needed. Do NOT ask for a specific party – this will slow the process of your request.

• Explain your problem clearly and calmly, giving your name, telephone numbers & address. A work order will be immediately written for you.

• Remember, this is a NON-EMERGENCY item and in most cases, the vendor will not be able to make an appointment immediately.

• Failure to show at an appointment will mean a charge to you. Therefore, be sure to call if you are unable to make the appointment.

• If you do not hear from a vendor within 3-5 days, call the Alliance Property Management office and inform them you have not heard from a vendor. An Alliance Property Management staff member will contact the vendor to find out the cause of the delay & inform you as to when service can be expected.

• If after a repair has been implemented & you are still having difficulty, be sure to call and state you had a recent repair and there is still a problem. Recent repair means within the last 60 days and pest control work means within 30 days. If you fail to report this and there is further damage, you may be responsible for the cost of the damage.

CHECK THE FOLLOWING, IF APPROPRIATE, BEFORE CALLING:

1.) The oven does not work. Check the time bake to be sure the settings on the unit are not preventing the oven from turning on. An oven set on time bake WILL NOT HEAT.

2.) Air-conditioner does not work. Check ALL circuit breakers often during hot weather or if a circuit breaker overloads, it will trip off the circuit A/C breaker. Often it is difficult to see that the breaker is tripped and it will look like it is not. Therefore, the breaker must be turned all the way off and then all the way on. The breaker must be turned all the way off because it will not “reset” itself to correct the problem.

3.) Garbage disposal does not work. Check underneath on the disposal unit for the reset button that may need to be reset. If something is stuck & the blades do not turn, try putting a broom handle down the disposal & give it a twist. This will often break the disposal loose & it will work. Be sure garbage disposal is turned OFF while doing this.

4.) Electrical does not work in part of the house. Patio, kitchen or the bathroom. Check reset button on GFCI (Ground fault interrupter).

5.) Circuit breakers keeping going off. Check all appliances to see if the circuits are being overloaded with appliances such as irons, microwave, toaster, curling irons, blow dryers, etc.

6.) Smoke alarm doesn’t work. If new battery does not work, call in a work order. Tenants are responsible for the replacement of batteries. Notify Management if the smoke alarm is not working. Remember a smoke alarm is for safety and it is very important to check it regularly to see if it is working.

TENANTS WILL BE RESPONSIBLE FOR THE FOLLOWING CHARGES:

• If there is a service call and a breaker is tripped.

• When oven is on time bake and is not defective.

• When sewer stoppage is caused by tenant(s) placement of debris in line such as toys, tools, diapers, rags, sanitary napkins, extensive toilet paper, etc.

• If the Tenant fails to report necessary repairs.

• If the Tenant fails to meet a vendor at an assigned appointment and there is a vendor charge.

• If the Tenant’s pet causes damage to the property.

• If the Tenant reports a repair which does not require service.

• If the Tenant fails to replace battery for smoke detector or battery for remote door opener and causes a service call for only battery replacement.

• For replacing doors, jambs, broken glass and/or windows unless the Tenant provides a Police Report detailing the cause of the problem showing forced entry by others.

• For carpet cleaning while living in and upon vacating the property.

• For damage, which is caused to the walls, carpets, floors, etc. because the Tenant left the windows or doors open during rain or wind.

• Any damage to the property caused by Tenant’s guests or invitees.

• If request involves an appliance, please describe the appliance, including make, model and color. This may help expedite the repair. *Describe problem in detail

Please note: Online maintenance requests are only monitored during regular business hours. Under normal circumstances, you should receive a response from our office or contact from a vendor within 3-5 days. If you are not contacted, please call our office at 707-524-8380. If you have an emergency after hours, please call 707-328-6020 and leave a message.

MAINTENANCE REQUEST FORM

Secure & Convenient Ways to Pay Rent:

E-Check: Link your bank checking or savings account and pay rent directly at no charge – a perfect alternative to paper checks. Set up automatic payment and never worry about missing a rent payment again!

Electronic Cash Payments: No more cash or money orders. Pay rent in cash at the most convenient 7-Eleven and ACE Cash Express locations near you. Avoid going to the office during business hours or worrying about leaving a money order in the after hours dropbox.

Credit Card: Pay rent using your credit card for a small online payment fee.

Once you’ve signed up for online payments, you can:

1. View online 24 hours, 7 days a week
2. Pay from anywhere with internet access
3. Setup automatic payments
4. Sign up for automatic reminder emails
5. Review your payment history

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.

Maintenance Request

Please submit your maintenance request. Note that requests are reviewed Monday through Friday from 9:00 a.m. to 5:00 p.m., except for holidays.

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ZAHID JAHANIA
President/Owner
CaBRE/ DRE #01818333

I am the founder/CEO of California Pacific Realty. I have been in the business for over 10 years, and specialize in real estate sales, investment properties and property management. Besides work, I enjoy cooking, watching football, and have recently been learning to play golf at my Country Club in Blackhawk.

Homeowners, please call or text us at (510) 662-0004 during business hours.

If you are a tenant, please call (510) 844-7749

We guarantee that a team member will be on the other end to answer any questions you may have.

ATIF KAMRAN
Operations Manager

I’ve been involved with property management for a year. I have worn many hats in my career which include web development, working for the US Congress, non-profit work, and managing a pizza parlor. I am a CrossFit enthusiast, and enjoy the outdoors greatly from hiking to playing sports. Highly motivated to assist property owners in managing their units as well as their tenants.

LAURA BURKE
Property Manager/Realtor
CaBRE/ DRE #02035552

I am a young real estate professional and Bay Area native who has experience with investment properties, residential and commercial sales and property management. With a degree in Economics from UC Davis, I can certainly enjoy a good discussion of current events. I like to stay active in my community and also for my health. I am a people person who enjoys the thrills of everyday life.

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Abid Aziz
Real Estate Agent & In-House Attorney

Main Line: (555) 555-5555 x 201
Direct Line: (555) 555-5555
Email: email@domain.com
License #000000

Aaron Avila
Electrician

Main Line: (555) 555-5555 x 201
Direct Line: (555) 555-5555
Email: email@domain.com
License #000000

Alberto Valdivia
Handyman

Main Line: (555) 555-5555 x 201
Direct Line: (555) 555-5555
Email: email@domain.com
License #000000

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